Infrastructure & Help Desk Department

IT Infrastructure the system of hardware, software, facilities and service components that support the delivery of business system and IT-enabled processes. It’s the backbone of all business operations, playing a pivotal role in ensuring uninterrupted services and fostering growth. Recognizing the critical nature of information and transactions in our institution, we are dedicated to modernize our data center infrastructure for enhanced reliability, efficiency, and security.

IT Support and Helpdesk Team

At our Help-Desk, we’re your first point of contact for all your technical needs. Whether you’re encountering an issue with your software, hardware, or network, we’re here to provide prompt and reliable assistance. Our dedicated team of support specialists is committed to resolving your problems swiftly, minimizing downtime, and ensuring your satisfaction.

Network Team

Welcome to the Network Operations Team, where connectivity and reliability converge. Our mission is to ensure seamless communication and data flow across our organization’s network infrastructure. From maintaining switches and routers to optimizing bandwidth and resolving connectivity issues, we’re here to keep you connected and productive. With a focus on efficiency, security, and up time, our team is dedicated to powering your digital journey.

Datacenter Team

We are a data center administrator, responsible for keeping the data center in good working order (integrity and efficiency). We are dedicated to reviewing, testing and ensuring all existing systems run efficiently daily.